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Description
Abstract
This study makes a valuable contribution to management science by analyzing the role of artificial intelligence (AI) in influencing employee well-being within the human resources (HR) field. Amid ongoing transformations in the workplace such as the growth of remote work, increasing stress, and evolving demands in talent management AI is being increasingly recognized not only for its capacity to optimize HR operations but also for its potential to address psychological and emotional aspects of the employee experience.
The aim of this paper is to investigate how AI technologies ranging from the automation of routine tasks to the customization of career development and enhancement of hiring and onboarding processes can positively impact employee well-being. To achieve this, the paper employs a structured literature review of current academic research and industry publications that explore the link between AI, HR management, and employee well-being.
Methodologically, the study adopts a qualitative approach based on a narrative review of literature sourced from peer-reviewed journals, business case studies, and professional reports published between 2015 and 2024. The review focuses on empirical studies that present both the benefits and the limitations of AI integration in HR. Companies like IBM and Unilever are cited as illustrative cases, having successfully implemented AI-driven solutions to streamline HR functions, boost employee satisfaction, and monitor mental health.
Initial findings suggest that AI can enhance employee well-being by minimizing repetitive administrative work, enabling more meaningful tasks, and providing a more tailored employee experience. Nevertheless, concerns are raised in the literature regarding ethical implications, data protection, and the possible loss of human touch in HR interactions.
Overall, this paper seeks to advance the ongoing discourse on ethically aligning technological innovation with human values in the workplace, and it highlights the need for future research into responsible AI use that supports both employee well-being and organizational effectiveness.
Key concepts: Human resources, artificial intelligence, well-being, task automation and work-lifebalance
